Wednesday, October 14, 2009

Grrrr

Let me just say that today did not start off very well. It started with Banking. Yes, I know, I probably don't even need to go on to explain any further from there ... but I will. Since Varen is making dinner I have a little time on my hands :) I still am not used to this blogging at night thing!

So back to my banking. The entire reason I was on there was to check if my single supplement has come thru yet and how much they refunded me (it should be in the region of six and a half grand! You can see the importance now, I'm sure :) ) since I want to go and purchase some dollars this weekend. They notified me they would be doing it on the 9th. It's now the 14th and there's no sign of it - annoying.

And then while randomly clicking around the site (trying to figure out how to get it to show me more than my last 30 transactions or whatever it is - note to self FNB does NOT offer this handy service online. Annoying again) I land up on my detailed balance page. And under my detailed balance is a transaction from when we went to The Marrakesh Lounge (back in early September) ... with an installment amount!

Now this may seem like an obvious thing to all of you, but I've never actually used the budget feature on my credit card ... intentionally. Although I've since found out I have now used it, completely unintentionally. The Freaking Marrakesh Lounge (as it will henceforth be known), charged my meal to my credit card using the budget facility. And not only that, it was budgeted over FORTY-EIGHT months.

A car, sure ... but a two hundred and ninety rond meal budgeted over 48 months. Are you kidding me? I actually laughed a little when the lady from FNB told me over the phone. How does a restaurant even have the facilities to charge anything over more than 6 months anyway? Stupid waiter, or whichever staff member there did this!

I told her to pay it off *immediately*. I wanted proof of the interest I was being charged, I wanted to phone The Freaking Marrakesh Lounge and complain. Loudly. But, the interest was only R4. So instead I'm letting out my little vent (and, since it was only a mere R4, quite amusing story) out here.

Another thing that annoyed me was the "prove you are who you say you are" questions FNB was asking me. Physical address. Well quite honestly since I've had an FNB account since I was abotu 6, I have no idea which physical address you folks have for me ... since my post goes to a PO Box ... actually now all my statements get sent to my email address anyway! And do I have a linked Petrol card? I opened my Petrol card account in about 2002 so how on earth should I know or remember if it's linked ... and linked to what?!? At least she had a useful answer when I asked her how on earth I was supposed to know the answer to that. I get a separate statement. It's not linked. Sigh. A mission of a morning, I'll tell you.

And now ... to dinner :)

1 comment:

Tamara said...

48 months? That's insane.

Hate banks. Went in to replace my debit card last Thurs (it's so old the magnetic strip has worn off). Waited FOREVER. When I finally got it done, turned out they linked it to the wrong damn account. So I had to spend Saturday morning back at the bank to go through the whole process all over again.

hope dinner was good.

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